Define your voice and attract your ideal clients

Brand Voice and Messaging

What’s the most important thing setting you apart from your competitors? Is it your bangin’ bod, straight teeth and shiny hair?

If you’re a horse, then yes, it’s that. If you’re a human, then no, probs not.  

Babes, your mum was right. It IS your personality that counts.

In today’s uber competitive market, plenty of businesses have:

  •  excellent products and services

  • fab customer service

  • a social and environmental conscience


You know what they don’t have? You. The most powerful thing you can do for your business is get really clear on your brand, your story and your messaging.

Getting crystal clear on your brand voice will:

give you clarity and purpose

attract your ideal customers

guide all aspects of your strategy and content

  • you have no idea what your brand is or who your ideal customer is

  • you definitely know those things, but you just can’t seem to articulate them

  • you have more than one person writing for your business and you need a clear and cohesive voice across the team

  • you want to outsource your copy but you don’t want to waste time explaining yourself to people who don’t get your brand

This service is for you if:

The Deets

Brand Voice and Messaging Guidelines

Up to 2 hours or 2 x 60 minute briefing meeting(s)

Document containing:

Details of your brand voice and tone, from your brand's personality through to how you choose to communicate

Your overall brand vision, values, beliefs and brand promise

Your brand story

Ideal client avatars

Copy recommendations to take your business forward

$1580

inclusive gst

Options to add on dependent on your business needs:

  • A tagline for your brand

  • Suggested hero statements for your website

  • Brand bios including for your socials

  • An elevator pitch

  • What your clients say (based on voice of customer interviews – your actual clients/customers are required to chat to me!)

  • A detailed style sheet encompassing vocabulary, punctuation and a whole lot more

  • All the microcopy you can think of to immediately incorporate into your website

Looking for a lil’ extra something?

No problem.

How it works

Step One


Contact me

Send me an email with details of your project, or request a 15 min discovery call to chat about your needs, timeframes, and costs. If we decide we’re the dream team, I’ll request some more information about the project and send you a quote.

Step Two


Research

Once you’ve booked your briefing call and paid your deposit, we’ll begin the research phase with a questionaire to take a deep dive into your target market, vision, values and business goals. If you have any existing copy, send it through now.

Step Three


Briefing call

This is where we chat all about your brand, your story, your ideal audience and your goals for the copy.

Step Four


It’s writing time

Now I go away and whip up your gorgeous copy. This usually takes 1 – 2 weeks depending on our agreed upon timeframe. I’ll send you a first draft and invite you to give feedback. Honest feedback is super important and I promise I won’t cry (in front of you). We repeat this process – you get two free rounds of edits.

Step Five


Handover

Once you’re a happy little vegemite, I send through the final invoice and send your project off for a professional proofread. As soon as the invoice is paid, the copy is all yours to do with as you please.

Congrats Boo, you’re all copied up!

  • KIND WORDS

    “I was hesitant to spend the money as I’m a small business owner, and thought I ‘should’ be doing everything myself – but the email campaign brought in 10x what it cost in just 2 weeks! Working with Sarah-Jane was easy, fast and surprisingly fun. I highly recommend her and will definitely be using her for future projects. Worth every cent!!”

    Sian W.

  • KIND WORDS

    “Sarah-Jane took the words right out of my head and off my to do list! She really took the time to understand my brand and what I was trying to achieve and as a result nailed the brief first time. She’s an absolute word wizard and a pleasure to work with.”

    Penny H.

  • KIND WORDS

    “We work with Sarah-Jane regularly through our marketing agency. She always knows the right questions to ask our clients and takes the time to understand each project, resulting in high quality work that our clients love every time.”

    Brian J.